Yes. The primary contact associated with your account can request as many additional users as needed. Users may also be associated with multiple accounts.

If you have credit terms with SPL, WebLDS gives you access to your results 24/7. Once you login, click on “Samples.” Next, select the link to the project or sample you want to view.

If you do not have credit terms with SPL, your results will be emailed to you once the invoice is paid. If you need an additional copy of a report, our project management team can resend it to you by phone or email request.

Please allow 24 hours before your sample is visible in WebLDS. If this timeline has exceeded please contact

Our project management team is readily available to assist with any issues. Please e-mail with your project information and the requested corrections.

Note: Analysis results and accompanying data cannot be adjusted per client request.

You can reach out to for any issues with WebLDS.

Standard turnaround time is 7–10 business days for most analyses. Some analyses may require more time to process and report. Your analysis can be RUSHED for additional fees. Rush ability timelines depend on the requested analysis. Please advise your project manager during your quote request if you would like results rushed.

Yes, A corrected COC may be submitted after the sample is received, unless it is a form governed by other regulatory agencies. It needs to state “Corrected COC” at the top. All corrections must be initialed and dated with a single line striked through the wrong information.

Flags normally represent an abnormality with or during the testing. From holding times to matrix spikes. A brief description of the flag can be found at the end of your results page of the report. If you need a more detailed description please visit our Flag Guide by clicking here.

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The Woodlands, TX 77356